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                                                        The PL-200 exam is crucial for aspiring Microsoft Power Platform Functional   Consultants. To succeed, candidates should focus on understanding PL-200 exam   details, including objectives and updates. Utilize reliable study materials,   practice questions, and official Microsoft Learning resources to prepare   effectively for this certification, ensuring a comprehensive grasp of Power   Platform concepts.
  
  Updates to the exam
  Our exams are updated periodically to reflect skills that are required to   perform a role. We have included two versions of the Skills Measured objectives   depending on when you are taking the exam.
  
  We always update the English language version of the exam first. Some exams are   localized into other languages, and those are updated approximately eight weeks   after the English version is updated. While Microsoft makes every effort to   update localized versions as noted, there may be times when the localized   versions of an exam are not updated on this schedule. Other available languages   are listed in the Schedule Exam section of the Exam Details webpage. If the exam   isn't available in your preferred language, you can request an additional 30   minutes to complete the exam.
  
  Note
  The bullets that follow each of the skills measured are intended to   illustrate how we are assessing that skill. Related topics may be covered in the   exam.
  
  Note
  Most questions cover features that are general availability (GA). The exam   may contain questions on Preview features if those features are commonly used.
  
  Skills measured as of January 12, 2024
  
  Audience profile
  As a candidate for this exam, you:
  Perform discovery.
  Capture requirements.
  Engage subject matter experts and stakeholders.
  Configure business solutions by using Microsoft Power Platform tools and   components.
  You create:
  Application enhancements
  Tailored user experiences
  Process automation
  
  As a candidate, you implement the design provided by and in collaboration with a   solution architect and the standards, branding, and artifacts established by   user experience designers. You implement integrations with third-party   applications and services. You generate training documentation, and you   facilitate training and enablement.
  
  You must interact and effectively communicate with members of a delivery team,   stakeholders, and customer teams while championing for their success. You must   have an understanding of application lifecycle management (ALM) practices for   Microsoft Power Platform and quality assurance.
  
  You should be familiar with using the following Microsoft Power Platform   components:
  
  Microsoft Dataverse
  Microsoft Power Apps
  Microsoft Power Automate cloud flows
  Microsoft Power Pages
  Microsoft Power Platform environments
  You should have proficiency in:
  Data modeling
  User experience design
  Requirements analysis
  
  Skills at a glance
  Configure Microsoft Dataverse (25–30%)
  Create apps by using Microsoft Power Apps (25–30%)
  Create and manage logic and process automation (25–30%)
  Manage environments (15–20%)
  
  Configure Microsoft Dataverse (25–30%)
  Manage the data model
  Create or modify standard, activity, or virtual tables
  Create new tables or modify existing tables
  Determine which type of relationship to implement, including one-to-many and   many-to-many
  Configure table relationships including behaviors and cascading rules
  Create new or modify existing columns, including calculated, rollup, and formula
  Configure table properties
  Manage Dataverse
  Configure Dataverse search, and manage the search index
  Manage auditing
  Describe options for importing and exporting data
  Configure duplicate detection settings
  Configure bulk deletion
  Configure security settings
  Manage business units
  Create and manage security roles
  Create and manage users and teams
  Create and manage column security
  Configure hierarchy security
  Configure Microsoft Entra ID group teams
  
  Create apps by using Microsoft Power Apps (25–30%)
  Create model-driven apps
  Create and configure multiple form types
  Use controls in the form designer
  Create and configure views
  Configure custom pages
  Configure modern commanding by using Power Fx
  Embed a canvas app in a model-driven app form
  Add Microsoft Power BI dashboards and reports in a model-driven app
  Describe canvas apps
  Describe canvas app structure
  Describe form navigation, formulas, variables and collections, and error   handling
  Describe how Microsoft Power Automate flows are called from a canvas app
  Build Microsoft Power Pages
  Configure pages, forms, and navigation
  Describe advanced Power Pages features, including document management, search,   multi-step forms, and Power BI
  Configure website security including web roles and page access
  Describe use cases for templates
  Describe authentication options
  
  Create and manage logic and process automation (25–30%)
  Create and manage cloud flows
  Describe types of flows, use cases, and flow components, including when to use a   classic workflow
  Describe components of a connector
  Implement logic controls including branches, loops, conditions, error handling,   and variables
  Implement dynamic content and expressions
  Work with the Dataverse connector
  Manage and troubleshoot flows
  Create and manage business process flows
  Configure a business process flow
  Add stages, workflows, and flow steps to a business process flow
  Manage the business process flow table for a business process flow
  Create and manage classic Dataverse workflows
  Configure a workflow
  Troubleshoot workflows
  Manage workflow logs
  Implement low-code logic
  Configure low-code plug-ins
  Write and use Power Fx functions and formulas
  Create and configure business rules
  
  Manage environments (15–20%)
  Participate in application lifecycle management (ALM)
  Describe use cases for app checker and solution checker
  Create and manage Dataverse solutions
  Describe the difference between managed and unmanaged Dataverse solutions
  Manage Microsoft Power Platform environments for development
  Import and export Dataverse solutions
  Manage interoperability with other services
  Configure email integration
  Configure Microsoft SharePoint integration
  Describe options for document management
  Work with Microsoft Word templates
                      
              
                      Sample Questions and Answers
  
  Background
  Alpine SKi House is a boutique mountain resort that offers year-round spa   and outdoor activities such
  as snow sports, hiking, mountain biking, and more. The resort has been family   owned and operated
  for more than 50 years. The company has been able to remain profitable while not   needing to adopt new technologies.
  
  General
  Booking at the resort have decreased. The company has decided to focus on   creating a tailored, firstclass
  experience for guest. The company also plans to target corporate meetings and   events.
  The company recently purchased a chatbot named FAQbot from AppSoure. The chatbot   uses the resort's existing FAQS Communication
  * Communication between staff members is primarily conducted through email and   SMS text messages.
  * Conversations between staff members and guest often lost.
  * Conference calls are used for all group meeting
  
  Event Registration
  * Corporate customers can reserve a meeting room at the resort to host   meetings. The meetings will include lunch and choice of either an inside-spa   experience or a seasonally appropriate outdoor activity.
  * Event registration is conducted three weeks prior to start of the event. It is   assumed that all event attendees will attend the meeting Check-in process
  * Guests wait in lines to check in and obtain name badges. At this time, guests   can specify any dietary restrictions and select their activity preference. This   can result in long wait times and crowding at the front desk.
  * For health and compliance reasons, guests must answer a series of questions   with a yes or no answer during check-in. The front desk will ask and record   these answers for the resort's records.
  
  Marketing
  At the check-in counter, the guests can drop their business cards into a   bowl for a chance to win an all-inclusive weekend stay at the resort. The resort   uses the business card information to send
  announcements about promotions and upcoming events.
  
  Resort policies and event inquiries
  * A guest can call or send an email to the event coordinator at the resort to   get information about hotel policies, snow conditions, or to pre-select their   after-meeting event;
  * Guests can also go to the website to view the extensive list of frequently   asked questions (FAQ) compiled over the years. Many of the answers to the FAQ's   are out of date.
  
  General
  Alpine Ski House does not employ technical staff and does not have the budget to   hire an external
  firm to develop solutions. There are two team members who are proficient at   Microsoft Excel
  formulas. Any solution created must use the capabilities of current team   members.
  All solutions must be simple to use, easy to maintain, and represent the brand   of the resort.
  You must implement the following solutions:
  * a centrally managed communication solution
  * a customer service solution
  * a resort portal
  * a chat solution
  * a check-in solution
  Communication
  * Communication between team members must be centrally managed and unified in   Microsoft Teams.
  * When the company confirms an event they, must provide a list of guest's names   and email addresses.
  * You must send guests a welcome email that includes a unique registration   number for authentication with the resort's portal.
  * Guests must receive a separate email to verify proof of ownership for their   registration.
  Event attendance
  * Guests must create an account and sign into a resort portal to confirm their   attendance to an event and pre-select an after-meeting event
  * Prior to the event, guests must be able to identify any personal dietary   restrictions.
  Check-in processes
  * Check-in processes must be self-service. Each screen must ask for specific   data from the guest. The check-in solution will use some data that is stored in   Microsoft Excel.
  * The check-in solution must continue to function if there are internet issues.   If the self-service
  kiosks are not available, staff must be able to use the check-in solution from   within their communication solution.
  * The check-in solution must have a screen where the guest will select either   yes or no to health and wellness questions.
  * Guests must physically interact with each answer before proceeding to the next   screen. Guests
  must be able to confirm any dietary restrictions they may have entered from the   portal or add new ones at this time.
  * Data must be entered in each screen before users move on to the next screen.
  Marketing
  * To eliminate the handling of business cards, the check-in solution must be   able to translate the
  contents of the business cards into Alpine Ski House's marketing system.
  * The solution must not require any effort or manual entry from the guest to   prevent any mistyped
  information and to make it more appealing to the guest to participate.
  Hotel policies and event inquiries
  The portal must allow the guest to ask questions about hotel policies, event   information, weather
  reports, and current weather condition at the resort.
  Chat solution
  The chat solution must specifically address the following key words. No   additional key words will be added until a later
  implementation phase:
  * Snow reports
  * Weather conditions
  * Start time
  * End time
  * Event date
  * Outdoor activities
  * Indoor activities
  * Most popular
  The chat solution must be available always and not require staff to answer all   of the questions. If a
  question does require a staff member's attention, the solution must determine   which staff member
  is best to assist the customer with the question.
  The information in the FAQ on the legacy website must be used in the chat   solution but retyping all
  the data from the website should not be required. If quests ask about topics   that are not listed in the
  FAQ, the chat solution must identify the issue and escalate to a staff member.
  Team members must be able to ask their own questions through a centrally managed
  communication solution instead of using the guest portal. Team members must be   able to access the
  same FAQ across multiple solutions.
  Issue
  Guest1 inquires about snow conditions several times each day of their stay.
  
  QUESTION 1
  You need to create the FAQ solution content
  What should you do first?
  
  A. Al Builder
  B. Suggest topics
  C. Automate
  D. Trigger phrases
  
  Explanation:
  
  Answer: B
  You need to make sure there are three main steps need to do while doing import   FAQ and add the topic to your bot application.
  Import Suggested Topics from FAQ webpage.
  Add a topic.
  Enable the topics
  
  QUESTION 2
  HOTSPOT
  You need to design the resort portal's email registration process.
  Which solutions should you use? To answer, select the appropriate options in the   answer area.
  NOTE: Each correct selection is worth one point.
  Explanation:
  Answer:
  
  QUESTION 3
  You need to design the resort portal to meet the business requirements.   Which data source should you use?
  
  A. Microsoft Excel
  B. Azure SQL Database
  C. SQL Server
  D. Common Data Service
  
  Answer: A
  
  QUESTION 4
  HOTSPOT
  You need to design and create the solution for gathering contact information   from guests for marketing purposes.
  What should you use? To answer, select the appropriate options In the answer   area.
  NOTE: Each correct selection is worth one point.
  Explanation:
  Answer:
  
  QUESTION 5
  HOTSPOT
  You need to embed the check-in solution into the communication solution. To   answer, select the appropriate options in
  the answer area.
  NOTE: Each correct selection is worth one point.
  Explanation:
  Answer:
  Box 1: Power Apps Web Studio
  Scenario: The check-in solution must continue to function if there are internet   issues. If the selfservice kiosks are not
  available, staff must be able to use the check-in solution from within their   communication solution.
  PowerApps Studio is a browser application used to edit your apps. PowerApps   Studio includes a drag-and-drop canvas
  in the center of the screen and a screen or object list pane on the left.
  Properties, Rules, and Advanced Properties for selected screens or controls are   displayed in the right pane.
  Box 2: in a tab
  You can customize the Teams experience by adding Power Apps canvas apps to your   channels in Teams using the
  PowerApps tab.
  
  QUESTION 6
  HOTSPOT
  You need to design the guest check-in solution.
  Which technologies should you use? To answer, select the appropriate options in   the answer area.
  NOTE: Each correct selection is worth one point.
  Answer:
  Explanation:
  Canvas app,
  Power Apps mobile app
  
  QUESTION 7
  You need to add controls to the check-in solution for the health and   wellness questions.
  Which form control should you use?
  A. Drop down
  B. Check box
  C. Text input
  
  Answer: A
  
  QUESTION 8
  You need to design the resort portal's email registration process.
  Which solution should you use?
  
  A. Default the invitation code from the email upon logging into the portal
  B. Auto-populate the invitation code field on the sign in screen from the email   link
  C. Embed the invitation code in the email link URL
  D. Send the customer their username and temporary password in the email link
  
  Answer: C
  Scenario: Guests must receive a separate email to verify proof of ownership for   their registration.
  Note: You can setup redeem an invitation code for power apps portal.
  
  QUESTION 9
  HOTSPOT
  A guest asks about the start time of a specific scheduled event and wants to   know what the snow conditions will be like
  during their stay.
  You need to determine how to design the chat solution to answer those questions.
  What should you do? To answer, select the appropriate options in the answer   area.
  NOTE: Each correct selection is worth one point.
  Explanation:
  Answer:
  Box 1: Load the extracted topic into a variable
  Power Virtual Agents uses entities to understand and identify a specific type of   information from a user's responses.
  When saving the identified information to a variable, a variable type will be   associated with it. The variable type is
  analogous with the entity.
  In Power Virtual Agents, a topic defines a how a bot conversation plays out.
  A topic has trigger phrases – these are phrases, keywords, or questions that a   user is likely to type that is related to a
  specific issue – and conversation nodes – these are what you use to define   how a bot should respond and what it
  should do.
  Box 2: Create a custom entity
  The prebuilt entities cover commonly used information types, but on some   occasions, such as when building a bot that
  serves a specific purpose, you'll need to teach the bot's language understanding   model some domain-specific knowledge.
  
  QUESTION 10
  You need to design the chat solution to answer the inquiry from Guest1.
  Which three components can you use? Each correct answer presents a complete   solution.
  NOTE: Each correct selection is worth one point.
  
  A. Variables
  B. Escalations
  C. Smart match
  D. Synonyms
  E. Topics
  
  Answer: ACD
  Scenario: Guest1 inquires about snow conditions several times during each day of   their stay.
  Variables let you save responses from your customers in a conversation with your   bot so that you can reuse them later in
  the conversation.
  Synonyms allows you to manually expand the matching logic by adding synonyms.   Smart match and synonyms
  seamlessly work together to make your bot even smarter.
  Reference:
  
  QUESTION 11
  You need to embed the business card solution in the check-in app.
  What you use?
  
  A. control
  B. Button control
  C. Custom component
  D. Al Builder component
  
  Answer: D
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